Customer Service Associate II-Consumer-8
FIS(1 month ago)
About this role
A Customer Service Associate - Consumer at FIS acts as a primary contact for inbound consumer inquiries related to FIS products and services. The role focuses on delivering high-volume customer support, ensuring accurate documentation of interactions, and coordinating with specialized teams for escalated technical issues.
Required Skills
- Customer Service
- Written Communication
- Verbal Communication
- Troubleshooting
- Documentation
- Computer Navigation
- Problem Solving
- Escalation
- Teamwork
Qualifications
- High School Diploma or GED
About FIS
fisglobal.comFIS is fintech for bold ideas. FIS is behind the financial technology that transforms how we live, work and play.
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