Customer Service Associate - OB2/MS-24 hours weekly/Variable Shift - Kalamazoo

A Customer Service Associate at Bronson Healthcare Group greets, screens, and directs patients, visitors, and vendors to ensure a safe and positive environment. The role involves monitoring security, providing wayfinding assistance, and collaborating with nursing and security teams to facilitate patient visitation. Employees may also handle unit-specific tasks such as answering phones, managing chart packets, and operating wheelchairs.