Customer Service Associate (Roadside Assistance) - Level 1

This role involves managing inbound calls, providing roadside assistance information, and coordinating with service providers to ensure timely delivery of towing and repair services. The associate will handle billing inquiries, process payments, and maintain customer accounts while supporting day-to-day administrative tasks. The position requires strong communication skills, proficiency with computer systems, and the ability to work efficiently in a fast-paced environment, including night shifts and holidays.