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Customer Service Associate Specialist at Ensemble - ApplyBlast

Customer Service Associate Specialist

Ensemble

1 month ago

4.0 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Service Associate Specialist handles inbound patient calls, addresses billing inquiries, posts payments, sets up payment plans, and resolves account issues while meeting collection goals. The role operates remotely with occasional onsite visits and requires knowledge of the revenue cycle and strong customer service skills.

Responsibilities

Answer patient inquiries and provide statement explanations
Post guarantor payments and set up payment plans
Research and resolve account issues while meeting collection goals

Skills

Qualifications

CRCRHigh School Diploma or GED

About Ensemble

ensemblehp.com

Headquarters

Cincinnati, Ohio, United States

Company Size

10001+ employees

Founded

2014

View Profile

Ensemble Health Partners is a revenue cycle management company that partners with hospitals, health systems and physician practices to optimize financial performance. They deliver end-to-end RCM services—patient access, coding and clinical documentation improvement, billing and collections, denials management and revenue integrity—backed by analytics and consulting. Ensemble combines operational teams and technology-enabled insights to accelerate cash flow, reduce write-offs, and improve patient financial engagement.