Customer Service Associate
DigitalOcean(5 months ago)
About this role
The role involves providing customer service and administrative support through email and phone calls, focusing on handling policy documentation and resolving billing inquiries. It includes monitoring business inflow and connecting callers to appropriate personnel, as well as supporting the Policy Admin Team with various administrative tasks.
Required Skills
- Analytical Thinking
- Critical Thinking
- Data Entry
- Data Quality
- Insurance Underwriting
- Policy Administration
- Regulatory Compliance
- Stakeholder Management
Qualifications
- Tertiary Degree or equivalent combination of education and work experience
About DigitalOcean
digitaloceanspaces.comAn ocean of simple, scalable cloud solutions.
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