Customer Service Associate
B&H Photo Video
About this role
A Customer Service Associate is responsible for managing post-order inquiries from customers through various communication channels. The role focuses on ensuring customer satisfaction by providing timely and professional assistance with order status, billing, shipping, and related issues.
Skills
About B&H Photo Video
bhphotovideo.comB&H Photo Video is a major U.S. retailer and e‑commerce platform specializing in photo, video, audio, and consumer electronics — from cameras, lenses, lighting, and drones to computers, studio gear, and pro audio. Based in New York City, it operates a large online storefront alongside a flagship retail superstore and offers services such as rentals, repairs, business sales, and educational resources. B&H is known for a wide selection, competitive pricing, fast shipping, and knowledgeable staff that serve both hobbyists and professional creatives.
About B&H Photo Video
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for B&H Photo Video.
Salary
$30k – $40k
per year