Customer Service Associate
Copper
About this role
Copper is seeking a Customer Service Associate to support their small but growing customer service team. The role involves managing customer inquiries, processing service requests and orders, coordinating with external vendors, and ensuring high-quality customer experiences in a fast-paced environment. The position emphasizes clear communication, empathy, and cross-functional collaboration.
Skills
About Copper
copperhome.comCopper designs and sells battery‑equipped home appliances focused on accelerating home electrification. Their products are described as thoughtfully designed, meticulously engineered, and well‑made, emphasizing cordless, battery‑powered convenience and durability. Sold direct to consumers through their online store, Copper targets homeowners and renters who want modern, portable electrified alternatives to traditional appliances.
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About Copper
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Copper .
Salary
$68k – $83k
per year