B&H Photo Video
A Customer Service Associate handles post-order inquiries via telephone, email, or chat to address issues regarding merchandise, billing, and shipping. The role involves resolving order modifications, carrier claims, and RMAs while coordinating with support teams to ensure timely and professional customer satisfaction.
Headquarters
New York, New York, United States
Company Size
1001-5000 employees
Founded
1973
B&H Photo Video is a major U.S. retailer and e‑commerce platform specializing in photo, video, audio, and consumer electronics — from cameras, lenses, lighting, and drones to computers, studio gear, and pro audio. Based in New York City, it operates a large online storefront alongside a flagship retail superstore and offers services such as rentals, repairs, business sales, and educational resources. B&H is known for a wide selection, competitive pricing, fast shipping, and knowledgeable staff that serve both hobbyists and professional creatives.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for B&H Photo Video.
B&H Photo Video didn’t post a salary, so this is our estimate from similar listings.
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