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Customer Service Associate at Accenture - ApplyBlast

Customer Service Associate

Accenture

4 months ago

3.9 on Glassdoor

India

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Service Associate at Accenture processes monetary and non-monetary transactions for US retirement solutions, including contributions, loan repayments, and rollovers. The role requires adhering to strict confidentiality and regulatory compliance while resolving processing irregularities and supporting automation initiatives. Candidates must manage high-value transactions with attention to detail, often working night shifts to support business operations.

Responsibilities

Process monetary and non-monetary retirement transactions accurately
Maintain strict client information confidentiality and compliance
Research and resolve processing irregularities and delays
Support process improvements and automation implementations
Manage daily business as usual tasks within established timelines

Skills

Qualifications

Bachelor's Degree

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.