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Customer Service Associate at Accenture - ApplyBlast

Customer Service Associate

Accenture

4 months ago

3.9 on Glassdoor

Bengaluru

Hybrid

Full Time

Junior

0 applicants

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About this role

The Customer Service Associate supports the Retirement Solutions team within Accenture by managing various participant-level services for defined contribution plans. Key duties include processing complex transactions such as money-outs, rollovers, and required minimum distributions while ensuring strict adherence to confidentiality and regulatory requirements. The role involves responding to client queries, maintaining quality control standards, and participating in daily business operations and process improvements.

Responsibilities

Process complex retirement plan transactions including withdrawals and rollovers
Manage participant enrollment and onboarding for defined contribution plans
Respond to client inquiries and provide timely support to business partners
Maintain strict confidentiality and adhere to federal and state regulations
Ensure quality control standards are met across daily operational tasks

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.