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Customer Service Associate at Accenture - ApplyBlast

Customer Service Associate

Accenture

3 months ago

3.9 on Glassdoor

Gurugram, India

Hybrid

Full Time

Junior

0 applicants

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About this role

A Customer Service Associate in Accenture's Retirement Solutions team manages participant requests and processes monetary and non-monetary transactions for US retirement plans like 401k and 403b. The role involves ensuring compliance with regulations, maintaining data confidentiality, and supporting process improvements within a data entry and support framework.

Responsibilities

Process monetary and non-monetary transactions for assigned clients
Review and validate participant requests ensuring compliance requirements
Maintain strict confidentiality of sensitive client information
Research and respond to queries from business partners and support teams
Support process improvements and automation initiatives

Skills

Qualifications

Any graduationLocal or state employment eligibility

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.