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Customer Service Associate at Accenture - ApplyBlast

Customer Service Associate

Accenture

3 months ago

3.9 on Glassdoor

Gurugram, India

Onsite

Full Time

Junior

0 applicants

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About this role

A Customer Service Associate at Accenture manages retirement solution data entry, processing monetary and non-monetary transactions while ensuring strict compliance and accuracy. The role involves validating participant requests for US retirement plans like 401k and 403b, researching client queries, and supporting process improvements. This position requires a strong focus on detail and the ability to work independently during open core night shifts.

Responsibilities

Process monetary and non-monetary transactions for assigned clients ensuring accuracy
Review and validate participant requests for US retirement plans compliance
Research queries from business partners and provide timely responses
Adhere to strict non-disclosure agreements and maintain client confidentiality
Drive participation in process improvements and automation initiatives

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.