Accendra Health
The Customer Service Associate provides a positive customer service experience by educating patients on products and services, addressing concerns, and placing supply orders in a high-volume inbound call center. This role involves reviewing and processing orders, making outbound calls, and utilizing product knowledge to effectively communicate with patients, healthcare professionals, and the sales team. The position requires meeting key performance indicators while delivering personalized, long-term care support.
Headquarters
Glen Allen, Virginia, United States
Accendra Health (formerly Owens & Minor, Inc.) is a nationwide provider of home-based care products and services, operating through its Apria and Byram Healthcare brands. The company offers a broad portfolio covering diabetes, sleep health, wound care, respiratory care, urology, and ostomy, serving millions of patients each year through a network of over 250 service locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Accendra Health.