Marken
The Customer Service Associate role involves handling incoming customer and vendor requests, executing orders, providing quotes, and checking shipment status while analyzing customer needs to offer solutions. The position requires providing administrative or technical support to ensure effective ongoing operations and applying established processes to achieve excellence. This role focuses on monitoring shipments, maintaining strong working relationships with customers and internal teams, and ensuring all customer requirements are met efficiently.
Marken Precision Logistics// Supporting pharmaceutical & biotechs at every stage with quality, accuracy, speed, and control // Experience. Our precision.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Marken.
Marken didn’t post a salary, so this is our estimate from similar listings.
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Receives incoming requests from customers and/or vendors, executes orders, provides quotes, checks shipment status, etc. Analyzes customer needs and provides solutions. Provides administrative or technical support to ensure effective on-going operations. Applies knowledge of established processes and procedures to execute with excellence. Performs administrative work that requires working knowledge and skills: developed through formal training or work experience. Recognizes and solves typical problems that can occur in own work area by evaluating and selecting solutions from established options. Impacts own team through the quality of the services or information provided. Works within established procedures with a moderate degree of supervision.
UPS
Customer Service Representative
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Customer Service Representative
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