Customer Service B2C Specialist (m/w/d)
formmed
About this role
A Customer Service B2C Specialist at FormMed HealthCare GmbH handles customer inquiries and support via phone and email, manages returns and complaints, and ensures a smooth service process through CRM and shop system maintenance.
Skills
About formmed
formmed.comFormMed HealthCare GmbH is a Germany-based provider of premium micronutrient products operating an online shop with a catalogue of over 400 formulations. The company markets itself as the provider of Germany’s largest micronutrient concept, offering targeted vitamins, minerals and specialty nutritional preparations to support therapeutic treatment and preventive care. Its products are aimed at both healthcare professionals and consumers seeking clinically oriented supplement solutions. FormMed emphasizes breadth of portfolio and quality to enable effective micronutrient‑based treatment.
About formmed
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for formmed.
Salary
$25k – $30k
per year
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