Albany Med Health System
The Customer Service Billing Specialist provides advanced customer service to patients and families within the Albany Med Health System, handling complex billing inquiries and resolving challenging situations. This role involves managing patient accounts, coordinating specialized tasks, and mentoring team members while ensuring compliance with financial and privacy regulations. The position requires strong communication, problem-solving, and leadership skills to support efficient billing operations and patient satisfaction.
Albany Med Health System is the largest regionally governed, not-for-profit health system serving northeastern New York, western Massachusetts and southern Vermont. Its multispecialty network includes more than 125 locations — including four hospitals — and about 800 physicians providing acute, specialty and ambulatory care. Albany Med delivers comprehensive clinical services across a wide range of medical specialties while supporting community health and education in its service area. Patients rely on the system for broad specialty coverage, integrated care coordination, and regional access to advanced treatments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Albany Med Health System.
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