Customer Service - Call Center
Northwest Administrators, Inc.(15 days ago)
About this role
A Customer Service Representative at Northwest Administrators provides support to retirement plan participants by answering questions, assisting with document signing, and updating customer information. The role emphasizes delivering exceptional customer service in a call center environment.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Data Entry
- Verbal Communication
- Bilingual
- Technology
About Northwest Administrators, Inc.
nwadmin.comNWAdmin is a managed IT and network services provider that helps organizations design, deploy, and operate secure, high-availability networks and cloud infrastructure. Typical offerings include network monitoring and management, firewall and endpoint security, cloud migrations and hosting, backup/disaster recovery, and 24/7 NOC support with service-level agreements. NWAdmin focuses on scalable, compliance-aware solutions and hands-on professional services to reduce downtime and simplify IT operations for small-to-medium businesses and enterprises.
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