Customer Service - Chat and Email Vacancies - English

Philip Morris International(2 years ago)

Cairo, EgyptOnsiteFull TimeJunior$46,464 - $62,979 (estimated)Customer Service

About this role

Advisor I, Customer Service responsible for handling customer inquiries and resolving routine issues via chat and email. The role supports clients' products and services, communicates clearly with customers, and works under close supervision following defined procedures.

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Required Skills

Chat Support
Email Support
Customer Service
Communication
Troubleshooting
Multitasking
CRM
Problem Solving
Empathy

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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