Customer Service Chat Representative

The Customer Service Chat Representative at etrailer connects with customers primarily through live chat to answer questions, research products, and provide trusted guidance for towing, trailer, RV, and outdoor products. The role involves assisting customers via phone calls when needed, processing orders, and collaborating with teammates to resolve challenges and support customer journeys. This position offers hands-on training and opportunities to develop communication and product knowledge skills in a collaborative, hospitality-focused environment.