Customer Service Consultant (Phoenix)
CarMax
About this role
The Customer Experience Consultant Trainee at CarMax serves as the link between online and in‑store customers, guiding them through the car buying process, responding to leads, and providing support from inquiry to delivery. The role involves using inventory knowledge, achieving sales targets, and delivering an iconic customer experience.
Skills
Qualifications
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
Recent company news
WSJActivist Starboard Pushes for Change at CarMax
23 hours ago
Yahoo FinanceStarboard Takes $350 Million CarMax Stake, Seeks Board Seats
21 hours ago
InvestopediaAn Important Investor Has an Idea for CarMax: Charge Less for Used Cars
21 hours ago
Seeking AlphaCarMax shares perk up as Starboard urges changes, nominates two board members - update (KMX:NYSE)
22 hours ago
BenzingaWhy Is CarMax Stock Gaining Wednesday? - CarMax (NYSE:KMX)
20 hours ago
About CarMax
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for CarMax.
Salary
$36k – $53k
per year