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Customer Service Consultant | S1 | Branch Banking | Peterborough | 12 Month FTC at Santander - ApplyBlast

Customer Service Consultant | S1 | Branch Banking | Peterborough | 12 Month FTC

Santander

3 days ago

4.0 on Glassdoor

Peterborough, England, United Kingdom

Hybrid

Full Time

Medior

0 applicants

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About this role

A Customer Service Consultant at TSB in Peterborough supports personal banking customers by helping them feel confident and in control of their finances through personalised service and digital banking guidance. The role involves assisting customers across multiple channels, resolving queries, and building lasting relationships to enhance their banking experience. This position contributes to the branch's mission of helping customers make the most of their money.

Responsibilities

Support customers across face-to-face, telephone and video channels
Help customers build confidence in using digital banking services
Identify suitable products and services to meet customer needs

Skills

About Santander

santander.com

Headquarters

Boadilla Del Monte, Community Of Madrid, Spain

Company Size

10001+ employees

Founded

1857

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Santander is a global banking group headquartered in Spain that provides retail, corporate and investment banking, payments, asset management and insurance across Europe, Latin America and other markets. Its stated purpose is to help people and businesses prosper, guided by the values Simple, Personal and Fair, and it serves customers through a mix of branch networks and digital channels. Companies and consumers choose Santander for its broad product set, international footprint and focus on digital innovation and sustainable finance.