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Customer Service Consultant X3 at InfoTrack - ApplyBlast

Customer Service Consultant X3

InfoTrack

1 month ago

Brisbane, Queensland, Australia

Onsite

Full Time

Junior

0 applicants

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About this role

The Customer Service Consultant at InfoTrack provides hybrid property service delivery and client system support, handling order fulfillment, client inquiries, and issue resolution across phone, email, and internal teams. The role focuses on ensuring service excellence, compliance, and client satisfaction through proactive communication and cross‑functional collaboration.

Responsibilities

Deliver responsive client support via phone and email
Manage property certificate orders and ensure timely completion
Troubleshoot client issues and collaborate with cross‑functional teams

Skills

About InfoTrack

infotrack.com

Headquarters

New York, New York, United States

Company Size

51-200 employees

Founded

2016

View Profile

InfoTrack is a legal technology platform that automates court filing tasks for modern law firms. It integrates with popular case management systems such as Clio, Smokeball, LEAP, and Time Matters to streamline e-filing and related workflows. By automating document submission and courthouse communications, InfoTrack helps firms improve efficiency, reduce errors, and accelerate case timelines. The service is designed to connect practice management with court filing processes in a unified, compliant solution.