Customer Service Consultant
Marsh
About this role
Mercer is hiring customer service advisors for its Helpline team to support members with general enquiries about superannuation across multiple administered funds. The position is based in Mercer’s Melbourne office with a hybrid arrangement requiring at least three days onsite. The role includes paid training and offers permanent and fixed-term contracts through July 2026.
Skills
About Marsh
marshmclennan.comMarsh is a global insurance broker and risk advisory firm that helps businesses, governments, and organizations manage risk through insurance broking, risk management, and reinsurance services. The company provides advisory solutions across areas such as property, casualty, cyber, and employee health and benefits, serving clients in a wide range of industries. Marsh operates within the insurance and professional services sector as part of Marsh McLennan.
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About Marsh
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Marsh.
Salary
$64k – $85k
per year