Customer Service Consultant
Shell Energy Operations Pty Ltd(2 months ago)
About this role
As a Customer Service Consultant, you are a key member of the Telstra Customer Service team, utilizing your knowledge of Telstra’s products and services to enhance customer experiences through various communication channels. This position focuses on delivering high-quality support for non-technical inquiries, order processing, and product provisioning, contributing to customer satisfaction and service excellence.
Required Skills
- Customer Support
- Billing Enquiries
- Order Processing
- Product Knowledge
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