Customer Service Consultant
Caliber Collision
About this role
A Customer Service Consultant at Caliber Collision works in the service center as the primary customer-facing contact, supporting the collision repair process and ensuring alignment with company standards and insurance partners. The role is based in Lebanon, PA and involves interacting with customers, teammates, vendors, and internal teams to facilitate efficient repairs and positive customer experiences.
Skills
Qualifications
About Caliber Collision
caliber.comIndustries
Transportation
Choose Caliber for expert, high-quality auto care, including collision and auto glass repair. Life happens, and Caliber’s got you covered.
Recent company news
Autobody NewsCaliber Collision Faces Lawsuit While Prepping for Potential IPO, Acquiring Mobile Car Care Business
Sep 23, 2025
Collision Repair MagGoing Public: Caliber pursuing initial public offering
Jul 29, 2025
SubstackCaliber Collision Is Planning An IPO; Will This Stock Offering Lead To Accelerated Unit Growth—And More Adaptive Reuse of Grocery Stores, Big Box Buildings And Strip Malls As Collision Centers?
Jul 30, 2025
Repairer Driven NewsCarParts.com receives $35.7 million investment, Caliber buys Car Body Lab
Sep 11, 2025
Business WireCaliber Announces Strategic Acquisition of Car Body Lab to Expand Mobile Auto Body Repair Capabilities for Fleet Services
Sep 10, 2025
About Caliber Collision
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Caliber Collision.
Salary
$39k – $53k
per year