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Customer Service Consultant at Toll Transport Pty Ltd - ApplyBlast

Customer Service Consultant

Toll Transport Pty Ltd

4 months ago

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Service Centre Consultant supports Australian Defence Force members and government clients regarding relocation enquiries through phone, SMS, and email channels. This role requires the ability to work remotely and on-site across rotating shifts between 7:00 am and 9:00 pm, Monday to Friday. Candidates will assist with diverse logistical needs while maintaining high standards of service in a dynamic environment.

Responsibilities

Manage high-volume customer inquiries via phone and digital channels
Assess and resolve complex relocation needs for Defence members
Navigate multiple computer systems with accuracy and speed
Maintain confidentiality and professionalism during sensitive interactions

Skills

About Toll Transport Pty Ltd

tollgroup.com

Headquarters

Melbourne, Victoria, Australia

Company Size

10001+ employees

Founded

1888

View Profile

Toll Group is a global logistics and transportation company providing solutions across transportation (road, rail, ocean, air, and intermodal), supply chain management, warehousing, and eCommerce fulfilment. The company serves a wide range of industries including automotive, retail, healthcare, energy, and government, operating across Asia Pacific, the Americas, and EMEA. Under its 'Curiosity in Motion' brand, Toll is committed to innovation, sustainability, and delivering end-to-end supply chain solutions for businesses worldwide.