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Customer Service Coordinator - 6 Month Contract at The Home Depot - ApplyBlast

Customer Service Coordinator - 6 Month Contract

The Home Depot

1 day ago

3.9 on Glassdoor

Vaughan, Ontario, Canada

Onsite

Full Time

Medior

0 applicants

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About this role

The Supply Chain Customer Service Coordinator drives customer satisfaction by investigating and resolving complex purchase order status cases and coordinating escalation resolution for customer orders. This role involves appointing deliveries into stores, communicating plans with supply chain teams, and acting as the final escalation point for all supply chain customer service issues. The position requires enhancing operational effectiveness by coordinating efforts with internal business partners and providing customer service leadership.

Responsibilities

Investigate and resolve complex purchase order status cases
Coordinate escalation resolution for customer orders
Identify patterns and trends relating to delivery issues

Skills

About The Home Depot

homedepot.com

Headquarters

Atlanta, Georgia, United States

Company Size

10001+ employees

Founded

1979

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The Home Depot is a leading home improvement retailer operating a large network of big‑box stores and a robust e-commerce platform across the U.S., Canada, and Mexico. It sells building materials, tools, appliances, plumbing, electrical, lawn & garden, and home décor, and provides installation, tool rental, and contractor services. The company serves both DIY homeowners and professional contractors, offering pro accounts, bulk purchasing, and project support. Home Depot is known for its wide product selection, private brands, omnichannel fulfillment (in‑store pickup, delivery), and extensive logistics and service capabilities.