zim
The Customer Service import Customs Coordinator manages all US Customs-related duties, including monitoring customs manifest submissions for errors, processing amendments, handling holds or exam requests, and serving as the primary contact for customs issues. The role involves running daily reports to identify and resolve customs holds, rejections, and orphaned cargo, as well as monitoring data on CMS203 and CMS205. Additionally, the coordinator ensures timely processing of invoices, manages transmission notifications and change requests within SLA, and tracks export vessel sail dates for manifest submissions.
ZIM Integrated Shipping Services Ltd. is a leading global container shipping carrier that provides containerized cargo transportation across all major trade routes. The company operates a modern fleet and offers specialized services including reefer (temperature-controlled) shipping. ZIM is supported by a worldwide network of local offices and representatives to manage bookings, schedules and customer support. Customers choose ZIM for its extensive route coverage, operational reliability, and end-to-end cargo solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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