Auctus Group
The Customer Service Coordinator manages inbound and outbound calls to resolve customer concerns regarding medical billing, Explanation of Benefits, and patient statements. This role requires proficiency in multiple billing and EHR/EMR systems to identify errors, process payments, and maintain accurate documentation. The position involves handling complex customer service issues and performing pre-collection calls within a remote work environment.
Headquarters
Bannockburn, Illinois, United States
Company Size
51-200 employees
Founded
2012
Auctus Group is a medical billing and consulting firm that specializes in revenue cycle management for plastic surgery and dermatology practices. They provide end-to-end services such as coding and billing, claims and denial management, accounts receivable follow-up, and practice consulting to optimize collections and workflows. Focused expertise in cosmetic and dermatologic procedures helps them position as a trusted partner to boost revenue, ensure compliance, and accelerate practice growth. They emphasize tailored solutions, clear reporting, and hands-on support to integrate with each practice’s operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Auctus Group.
Auctus Group didn’t post a salary, so this is our estimate from similar listings.
10% below the average for this role
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