Customer Service Coordinator – Vehicle Delivery
Carvana(25 days ago)
About this role
A Customer Advocate at Carvana is a customer-facing team member representing the company during vehicle deliveries and community interactions for a fast-growing used automotive retailer. The role supports Carvana’s Market Operations and offers hourly, performance-based compensation along with benefits and advancement opportunities. This position requires at least two years of customer-facing experience and a commitment to the company’s delivery-focused service model.
Required Skills
- Customer Service
- Driving
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Notary
- Physical Stamina
- Communication
Qualifications
- Notary (State)
- DOT Medical Card
- Valid Driver's License
- Chauffeur's License (State Specific)
- Vehicle Verifier License (CA)
- Minimum Age 21
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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