Kelco Industries
The Customer Service Coordinator serves as the primary contact for key and high-volume accounts, coordinating customer orders from entry through delivery. This role involves monitoring order status, resolving service issues, and ensuring timely follow-up to maintain accurate records and improve the customer experience. The position requires collaboration with Sales, Production, Shipping, and Quality teams to address capacity concerns and manage customer expectations.
Headquarters
Woodstock, Illinois, United States
Company Size
51-200 employees
Founded
1932
Kelco Industries is a U.S.-based manufacturer of custom-engineered components and assemblies, made in the USA since 1909. Operating through four subsidiaries—Guardian Electric, Flex-Weld, Western Consolidated Technologies, and Advanced Molding Technologies—the company produces mission-critical control grips, switches, relays, solenoids and coils, flexible metal hose and bellows, PTFE and rubber seals and gaskets, and injection-molded plastics. AS9100/ISO certified and ITAR registered, Kelco serves aerospace and defense, space, energy, medical, food and beverage, and transportation industries, partnering with OEMs and prime contractors from concept through production.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kelco Industries.
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