Customer service & Customer Insights Intern
Takealot Group(1 month ago)
About this role
Takealot Group is hiring a Customer Service & Customer Insights Intern based at the Cape Town Distribution Centre for a 12‑month contract. The internship rotates across group businesses (takealot.com, TFS, Mr D.) and offers practical exposure to e‑commerce operations while developing technical and soft skills. Selected interns receive training, mentorship, and experience working alongside cross‑functional teams in a fast‑paced environment.
Required Skills
- Analytical
- Problem Solving
- Data Interpretation
- Communication
- Organisational
- Time Management
- Attention To Detail
- Quality Improvement
- Collaboration
- Microsoft Office
+3 more
Qualifications
- N6 Certificate in Customer Service, Customer Insights or Business Administration
About Takealot Group
takealot.comTakealot is South Africa’s largest online retailer and marketplace, offering millions of products across electronics, home, beauty, books and more. Founded in 2011 and now part of the Prosus (Naspers) group, it combines its own retail inventory with a third‑party seller marketplace alongside integrated payments and logistics. The company operates fulfilment centres and local delivery services to enable fast shipping, returns and customer support, and offers a mobile app and frequent promotions to drive convenience. Consumers and merchants use Takealot for its broad selection, local infrastructure and leading brand presence in the South African e‑commerce market.
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