Pittsburgh Water
The Customer Service Representative I handles moderately responsible clerical duties, managing inbound and outbound customer calls to identify needs and build strong relationships. The role involves responding to public inquiries about Pittsburgh Water programs, maintaining accurate records, and performing data entry and mathematical calculations. This position requires independent analysis and detailed knowledge of relevant water programs, policies, and regulations.
Headquarters
Pittsburgh, Pennsylvania, United States
Company Size
201-500 employees
Founded
1984
Pittsburgh Water and Sewer Authority (PWSA) is the publicly owned utility that provides drinking water, sewage, and stormwater services to nearly half a million residents and businesses in the Pittsburgh area. PWSA manages water treatment and distribution, sewer collection, billing, and a range of customer programs — including income-based assistance, service-line protection plans, backflow testing, and resources for developers and contractors. The authority emphasizes safe, reliable infrastructure, regulatory compliance, and customer support for rates, service changes, and maintenance to protect public health and sustain the region’s water systems.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pittsburgh Water.
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