Customer Service Delivery Advocate
Carvana(5 months ago)
About this role
Customer Advocates at Carvana are frontline team members who represent the company during vehicle deliveries and customer interactions. The role supports Carvana’s delivery operations and community presence while offering career growth through performance-based programs. Team members work scheduled shifts and receive training and support to obtain required state licenses and credentials.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Loading
- Vehicle Inspection
- Documentation
- Safe Driving
- Physical Labor
- Driving Compliance
- Notary
- DMV Access
Qualifications
- Notary
- DOT Medical Card
- Valid Driver's License
- Chauffeur License (state-specific)
- Vehicle Verifier License (California)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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