Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
A Customer Advocate at Carvana supports the company’s vehicle delivery and customer experience operations, helping reintroduce happiness into the car-buying process. The role is customer-facing and includes opportunities for fast-track advancement through Carvana’s performance-based programs. Candidates must meet several licensing, medical, and age requirements and work scheduled shifts with rotating days off.
Required Skills
- Vehicle Delivery
- Vehicle Loading
- Hauler Inspection
- Paperwork Completion
- Customer Service
- Safe Driving
- Vehicle Detailing
- Physical Labor
- Documentation
Qualifications
- Notary Public (obtainable)
- Chauffeur License (state-specific)
- Vehicle Verifier License (CA)
- DOT Medical Card
- Valid Driver's License
- Minimum Age 21
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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