Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
Customer Advocates at Carvana represent the company in delivering vehicles to customers and ensuring a positive car-buying experience. The role emphasizes reliability, customer interaction, and working in a fast-paced, growing automotive retail environment. Carvana provides training for required state credentials, advancement opportunities, and comprehensive benefits.
Required Skills
- Customer Service
- Vehicle Delivery
- Hauler Loading
- Vehicle Inspection
- Paperwork
- Safe Driving
- Physical Stamina
- Notary Acquisition
- DMV Access
- Communication
Qualifications
- Notary (Obtainable Within 90 Days)
- Chauffeur's License (State-Specific)
- Vehicle Verifier License (CA)
- DOT Medical Card
- Valid Driver's License
- Minimum Age 21
- Pass Drug Test
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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