Customer Service Delivery Advocate
Carvana(2 months ago)
About this role
A Customer Advocate at Carvana represents the company in delivering exceptional customer experiences for one of the fastest-growing used automotive retailers in the U.S. The role offers a clear path for advancement through performance-based pay progression and comprehensive benefits, including healthcare, 401(k) match, and tuition support. Candidates should have at least 2 years of customer-facing experience and be prepared for rotating shifts and physically demanding work.
Required Skills
- Customer Service
- Driving
- Loading
- Unloading
- Paperwork
- Vehicle Inspection
- Communication
- Physical Stamina
- Safety
- DOT Compliance
Qualifications
- Notary (Obtainable)
- Chauffeur's License (State-Specific)
- Vehicle Verifier License (CA)
- DOT Medical Card
- Valid Driver's License
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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