Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
Customer Advocate at Carvana represents the company during vehicle deliveries and customer interactions, supporting a positive car-buying experience. The role is physically active, requires working scheduled shifts (11am–9pm) with rotating days off, and includes company-sponsored licensing/training and benefits. Carvana emphasizes performance-based pay progression and internal growth opportunities.
Required Skills
- Vehicle Delivery
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Customer Service
- Safe Driving
- Physical Labor
- Notary
- DMV Access
- License Acquisition
Qualifications
- Notary Public
- Chauffeur's License
- Vehicle Verifier License
- DOT Medical Card
- Valid Driver's License
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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