Customer Service Delivery Advocate
Carvana
About this role
Customer Advocate at Carvana represents the company during vehicle deliveries and customer interactions, supporting a best-in-class car-buying experience. This role is based in Market Operations and emphasizes growth through a performance-based career program and benefits. Candidates must meet several state-specific licensing or certification requirements and be able to pass a drug test and DOT medical exam.
Skills
Qualifications
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
Recent company news
Fast CompanyCarvana stock split: Date, timeline, and what the historic proposal means for investors in 2026
1 hour ago
The Motley FoolUp 4,300%, but the Biggest Reason to Buy Carvana Was Heavily Overlooked
19 hours ago
NAI500Online Used Car Retailer Carvana’s Stock Surges 4,300% in Three Years, Analysts Say There Is Still Huge Room for Growth
8 hours ago
BenzingaMU, CVNA, NET, CMCSA, B: 5 Trending Stocks Today - Micron Technology (NASDAQ:MU)
12 hours ago
AutoblogCarvana Is Buying Dealerships—and It Could Shake Up Car Sales
1 day ago
About Carvana
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Carvana.
Salary
$44k – $48k
per year
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