Carvana

Customer Service Delivery Advocate

Carvana(1 month ago)

Hartford, CTOnsiteFull TimeJunior$44,000 - $48,000Market Operations
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About this role

Customer Advocate at Carvana represents the company during vehicle deliveries and customer interactions, supporting a best-in-class car-buying experience. This role is based in Market Operations and emphasizes growth through a performance-based career program and benefits. Candidates must meet several state-specific licensing or certification requirements and be able to pass a drug test and DOT medical exam.

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Required Skills

  • Customer Service
  • Driving
  • Vehicle Loading
  • Vehicle Inspection
  • Documentation
  • Physical Labor
  • Notary

Qualifications

  • Notary
  • Chauffeur's License
  • Vehicle Verifier License
  • DOT Medical Card
  • Valid Driver's License
  • 21+ Age
Carvana

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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