Customer Service Delivery Advocate
Carvana(3 months ago)
About this role
A Customer Advocate at Carvana represents the company during the vehicle purchase and delivery experience, supporting customer interactions and contributing to the brand’s local presence. The role is hourly, frontline, and comes with performance-based pay progression and comprehensive benefits. Candidates must meet state licensing, medical, and screening requirements.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Safe Driving
- Driving Record
- Physical Stamina
- Notarization
- DMV Access
+2 more
Qualifications
- Notary (obtainable within 90 days)
- Chauffeur's License (state-specific)
- Vehicle Verifier License (California)
- DOT Medical Card
- Valid Driver's License
- Minimum Age 21
- Pass Drug Test
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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