Carvana

Customer Service Delivery Advocate

Carvana(1 month ago)

Pewaukee, WIOnsiteFull TimeJunior$36,000 - $40,000Market Operations
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About this role

Customer Advocate at Carvana is a front-line team member representing the company during customer interactions within a delivery-focused retail model. The hourly role offers shift-based scheduling, performance-driven pay progression, and a comprehensive benefits package including healthcare, 401(k) match, and professional development opportunities.

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Required Skills

  • Customer Service
  • Vehicle Delivery
  • Vehicle Loading
  • Vehicle Inspection
  • Customer Paperwork
  • Safe Driving
  • Vehicle Detailing
  • Physical Stamina

Qualifications

  • Notary
  • DOT Medical Card
  • Driver's License
  • Chauffeur's License
  • Vehicle Verifier License
  • DMV/Title Access
Carvana

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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