Customer Service Delivery Advocate
Carvana(27 days ago)
About this role
Carvana is hiring Customer Advocates to support vehicle delivery operations, represent the company to customers, and help reintroduce happiness into the car-buying process. The role emphasizes strong customer-facing skills, physical work loading/unloading and inspecting vehicles, and completing required documentation. Carvana provides training and sponsored processes for required state licenses and offers growth opportunities through performance-based pay increases and benefits.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Safe Driving
- Physical Labor
- Documentation
- DMV Access
- Notary
Qualifications
- DOT Medical Card
- Valid Driver's License
- Notary Commission (Obtain Within 90 Days)
- Chauffeur License (State-Specific)
- Vehicle Verifier License (California)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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