Customer Service Delivery Advocate

Carvana(1 month ago)

Augusta, GAOnsiteFull TimeJunior$34,000 - $38,000Operations

About this role

Customer Advocate at Carvana serving as a frontline representative who supports the company’s vehicle delivery operations and customer experience. This shift-based, customer-facing role is part of a fast-growing automotive retailer and offers structured advancement, benefits, and performance-based pay increases. Team members must be available for rotating schedules and may be required to obtain certain state licenses or notary credentials as part of onboarding.

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Required Skills

Customer Service
Vehicle Delivery
Vehicle Loading
Vehicle Inspection
Paperwork
Recordkeeping
Safe Driving
Physical Stamina
Vehicle Detailing
Lifting

+3 more

Qualifications

Notary (obtainable within 90 days)
DOT Medical Card
Valid Driver's License
Chauffeur's License (state-specific)
Vehicle Verifier License (California)

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.

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