Customer Service Delivery Advocate
Carvana(26 days ago)
About this role
A Customer Advocate at Carvana is a customer-facing hourly role focused on representing the company and ensuring a positive car-buying experience. The position is part of Market Operations at a fast-growing used automotive retailer and includes performance-based pay, benefits, and clear advancement opportunities through the Careers Not Jobs program.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Safe Driving
- Physical Labor
Qualifications
- Notary
- Chauffeur License
- Vehicle Verifier License
- DOT Medical Card
- Valid Driver's License
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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