Customer Service Delivery Advocate
Carvana(9 months ago)
About this role
A Customer Advocate at Carvana is a front-line team member who represents the company and helps ensure a positive car-buying experience for customers. The role is customer-facing, offers performance-based pay progression and internal advancement opportunities, and requires availability for rotating weekday and weekend shifts.
Required Skills
- Customer Service
- Vehicle Delivery
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Safe Driving
- Notary
- DMV Access
- State Licensing
- Physical Labor
+2 more
Qualifications
- Notary Public
- DOT Medical Card
- Valid Driver's License
- Chauffeur's License (where required)
- Vehicle Verifier License (CA)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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