Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
A Customer Advocate at Carvana is a customer-facing team member who helps deliver a positive car-buying experience and represents the company during vehicle deliveries and customer interactions. The role is part of Market Operations at one of the fastest-growing used automotive retailers, offering opportunities for advancement and performance-based pay growth.
Required Skills
- Customer Service
- Driving
- Vehicle Inspection
- Paperwork
- Physical Stamina
- Communication
- Time Management
- Notary Processing
Qualifications
- Notary (Obtainable)
- DOT Medical Card
- Valid Driver's License
- Chauffeur's License (State-Specific)
- Vehicle Verifier License (CA)
- Must Be 21+
- Drug Test (Pass Required)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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