Customer Service Delivery Advocate
Carvana(30 days ago)
About this role
Customer Advocate at Carvana representing the company at the point of vehicle delivery and customer interaction for a fast-growing used automotive retailer. The role is customer-facing and community-oriented, offering a structured career progression and performance-based pay increases within a high-growth operations environment. Shift work is required with rotating days off and a focus on on-site engagement.
Required Skills
- Driving
- Customer Service
- Vehicle Inspection
- Paperwork
- Physical Stamina
- Communication
- Notary
Qualifications
- DOT Medical Card
- State Notary
- Valid Driver's License
- Chauffeur's License (state-specific)
- Vehicle Verifier License (California)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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