Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
A Customer Advocate at Carvana is a front-line representative supporting vehicle delivery operations and the overall customer experience for a rapidly growing used automotive retailer. The role is part of Market Operations and participates in Carvana’s performance-based career progression and benefits programs.
Required Skills
- Driving
- Vehicle Handling
- Customer Service
- Paperwork
- Notary
- Inspection
- Physical Stamina
- Communication
- Lifting
- DOT Compliance
Qualifications
- DOT Medical Card
- Valid Driver's License
- Notary (obtainable within 90 days)
- Chauffeur's License (state-specific, where required)
- Vehicle Verifier License (California, where required)
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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