Customer Service Delivery Advocate
Carvana(13 days ago)
About this role
A Customer Advocate at Carvana is a frontline team member who represents the company during customer interactions and vehicle delivery, helping to reintroduce a positive car-buying experience. The role is part of the fast-growing retailer and offers performance-based pay progression and comprehensive benefits.
Required Skills
- Customer Service
- Driving
- Vehicle Inspection
- Paperwork
- Physical Stamina
- DOT Compliance
- Time Management
- Notary Handling
Qualifications
- Valid Driver's License
- DOT Medical Card
- Notary (obtainable within 90 days)
- Chauffeur's License (state-specific, where required)
- Vehicle Verifier License (California-specific)
- Pass Drug Test
- Must Be 21+
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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