Customer Service Delivery Advocate
Carvana(1 month ago)
About this role
A Customer Advocate at Carvana is a front-line team member representing the company in its vehicle delivery and market operations. The role is within a fast-growing used-automotive retail company and offers performance-based pay, benefits, and clear advancement pathways.
Required Skills
- Customer Service
- Driving
- Vehicle Loading
- Vehicle Inspection
- Paperwork
- Physical Stamina
- Communication
- DOT Compliance
- Notarization
Qualifications
- Valid Driver's License
- DOT Medical Card
- Notary (Obtainable Within 90 Days)
- Chauffeur License (State-Specific)
- Vehicle Verifier License (California)
- Pass Drug Test
- Must Be 21+
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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